Ethics, Satisfied Clients & Successful Representations



  • Presentation Date 12/22/2020
  • Next Class Time 12:00 PM CT
  • Duration 60 min.
  • Format Teleseminar
  • Ethics Credits 1 + hours

Course Price: $79.00


Ethics rules are more than mere strictures attorneys must observe.  They also provide principles for successful and positive relationship with clients.  Even if the client’s goal isn’t fully satisfied – prevailing in litigation, closing a transaction, or something else – the relationship can still be positive.  What the rules require and what clients want are often the same:  Open and regular communication the status of work; a clear setting of expectations about billing; honesty about the challenges of particular matter; and a clear division of decision-making authority.Counseling about matters they may not fully understand is essential to a successful relationship. This program will discuss how ethics rules provide principles and a foundation for successful and positive attorney-client relationships.

  • Defining the scope of an engagement and setting reasonable expectations
  • Counseling clients about an attorney’s role and decision-making authority
  • Setting a standard for ongoing communication with clients
  • Candor about fees and expenses, and helping clients make good decisions
  • Dispute resolution when things go wrong